Please follow the link Boot Camp 2026-2027 to complete the required  SJB 1:1 Program 2025 Online Bootcamp.  The Bootcamp is an ANNUAL requirement and must be completed by every SJB student in grades 3-8.  The bootcamp must be completed with at least one parent/guardian.  Families with more than one student in grades 3-8 can view the Bootcamp information together; however, each student must complete a separate form using their SJB gmail address for record keeping purposes.

• This is a requirement for students to access the SJB network and ensures that the school is “CIPA compliant.” The Children's Internet Protection Act (CIPA) was enacted by Congress in 2000 to address concerns about children's access to obscene or harmful content over the Internet. CIPA imposes certain requirements on schools or libraries that receive federal funds through e-Rate.  Schools subject to CIPA have to meet certification requirements, two of which are: 1) their Internet safety policies must include monitoring the online activities of minors; and 2) as required by the Protecting Children in the 21st Century Act, they must provide for educating minors about appropriate online behavior, including interacting with other individuals on social networking websites and in chat rooms, and cyberbullying awareness and response.

• Students who do not complete the boot camp by the first day of school will have their access to the SJB network turned off until it is completed and the Google form submitted. Students without access to the network will not be able to access online textbooks or other resources until access is restored.

Thank you,

 

The Administration

 

 

Auto Update Expiration (AUE) Overview 

Source:  https://support.google.com/chrome/a/answer/6220366?hl=en

Chrome devices receive automatic updates regularly that enhance both the device itself and the software on the device. Chrome device updates are designed to be simple for the user and, therefore, include updates to the device, Chrome operating system, browser and firmware. However, end-to-end updates for all our devices to ensure the highest levels of security requires dependencies on many third-party hardware and software providers so we cannot indefinitely ensure that older Chrome devices will receive updates to enable new OS and browser features.

General policy

• Each device has an Auto Update Expiration (AUE) date listed; this means that before this date, devices will receive new software updates from Google.

• Please check the Auto Update Expiration date when making a purchasing decision.  Chrome device models that have not reached their AUE date will continue to receive OS updates and function with the business and education management service.

• When a device reaches AUE, it means that automatic software updates from Google will no longer be provided.

• Enrolled Chrome devices that have reached their AUE date will no longer receive technical support from Google.

• Business and education customers using devices that have passed their AUE date should not expect that they can manage their devices as expected using the Google Admin console or leverage new management features released.

• The End of Sale date is controlled by the manufacturer of the device model and has no relation to model’s AUE date.

 

 

Please be aware that a fully charged and fully functioning Chromebook (all keys must work), a chromebook case, and headphones (EC3 - 5th gr) or earbuds (6-8) are required school supplies every day for all classes in the 1:1 program.  Repairs must be handled in a timely manner.  We do have long-term loaner devices for use under these circumstances.  Parents must complete a long-term loaner form and submit it with the deposit check to obtain a long-term loaner while your device is under repair.

 

Several students have recently approached SJB staff to repair broken or non-functioning keys on their Chromebook keyboards.  This is a hardware issue and one that SJB staff cannot address.  All hardware issues must be addressed promptly to prevent disruption to student engagement and learning. 

SJB does not have hardware technicians on staff.   We will not attempt to address hardware issues.  SJB staff will do our best to troubleshoot software issues, but any attempts to repair hardware typically voids any existing warranties.  

SJB provides the minimum specifications for student Chromebooks, however, you may purchase your device from any reseller.  You must contact the reseller of your device for any hardware issues. 

Since the devices are used and transported to and from school daily by children, we strongly encourage families to purchase warranties that will also cover accidental damage.  This is a special warranty that will cover repairs due to accidents that are NOT covered with a typical warranty.  Ultimately, you must decide if the cost of the warranty is worth the expense.  After a certain point, you may prefer to purchase a new device instead of putting the extra money toward the cost of the warranty.  This is a personal choice.

SJB purchases our school owned Chromebooks from a company called CTL, so we have experience with their product and service.  Based on our experience with this company, we are comfortable recommending them to our SJB families.  

IMPORTANT: If you purchased your Chromebook from CTL, please know that the school is not part of the purchase or warranty process.   Always use your information when purchasing a device or submitting claims (including your email, phone number, and home address).  Devices should never be shipped to the school address.

CTL Contact Information 

 

USA Support:
Phone: 800.645.8670
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Submit trouble tickets and RMA requests online at our 24/7 Support Center: https://support.ctl.net

 

CTL Chromebook options for Saint John the Beloved link below: